Retail water damage strikes at two things simultaneously: your physical inventory and your customer experience. A store closure during peak season — holiday, back-to-school, any major sale period — can eliminate months of revenue in days. We prioritize protecting and documenting inventory while beginning structural drying.
Avg $3,000–$40,000 in inventory loss per event
Photograph ALL affected merchandise before moving — create an inventory damage log
Do not discard damaged inventory until your insurer's adjuster has visited
Move undamaged merchandise away from active water intrusion area immediately
Notify your inventory insurance carrier separately from your property insurance carrier
Post clear signage for any trip/slip hazard if customer-facing areas are affected
Retail inventory coverage is typically on a 'replacement cost' or 'actual cash value' basis — know which you have
Seasonal inventory (holiday merchandise) may have higher values — ensure your coverage limit was updated
Tenant improvements (fixtures, displays, dressing rooms you built) may be covered under your tenant's policy, not the building policy
Do not reopen until all items are cleared:
All floor surfaces dry and certified safe before reopening to customers
Damaged displays replaced and merchandise restocked
Health and safety inspection if food products were present
Signage and exterior cleaned of any flood evidence
Point-of-sale and security systems tested
Commercial emergency?
Every hour = $200–$2,000+ in potential losses
Call 24/7Commercial crews available now
