Who do I call right now for water damage?

Call (888) 840-6512. The line is answered 24 hours a day, seven days a week, and connects you with an IICRC-certified water damage restoration company that serves your area. Describe what you can see — where the water is coming from, how long it has been there, and whether it smells — and the dispatcher routes you to a crew that handles that kind of loss. If the source is a pipe or an appliance, shut the main water valve first; the call itself takes under two minutes.

Line answered 24/7

Certified Water Damage Restoration, Available 24/7

One call connects you to an IICRC-certified restoration company covering your ZIP. HearthDry is a referral service, not a contractor — homeowners are never charged.

Call 24/7: (888) 840-6512 Emergency guide

522 cities · IICRC-certified pros · answered 24/7

Not ready to call? Tell us what happened

A certified local pro takes it from there — answered 24/7.

What type of damage?

1 / 3

What do you need?

Emergency

Act now — first 60 minutes matter

Cost estimate

IICRC-based calculator

Insurance claim

Step-by-step claim help

IICRC-certified pros

Triple-I sourced data

No shared lead lists

Our methodology

How it works

Step 1

Tell us what happened

Share your ZIP and damage type — takes 60 seconds.

Step 2

We match you locally

The line reaches an IICRC-certified restoration company covering your ZIP, and they confirm an arrival window for your address on the call.

Step 3

Restoration begins

Extraction, drying, and insurance documentation handled.

What HearthDry is, and is not

What is HearthDry?: HearthDry is a free referral service and editorial resource for U.S. homeowners dealing with water damage. It publishes guides, real cost data, insurance-claim help and equipment reviews, and runs a 24/7 phone line, (888) 840-6512, that connects a caller with an IICRC-certified water damage restoration company covering their ZIP code.
Is HearthDry a restoration contractor?: No. HearthDry does not perform restoration work, does not send its own crews, and does not write estimates. It connects homeowners with independent, IICRC-certified restoration companies that do the work. HearthDry has one business address and no local branches.
Does HearthDry charge homeowners?: No. Calling (888) 840-6512 costs nothing and creates no obligation. The homeowner deals directly with the restoration company on scope and price.
How does HearthDry make money?: Restoration companies pay HearthDry a fee for qualified calls. HearthDry does not accept payment for rankings, does not sell contractor listings, and earns a small commission on some equipment links. This is disclosed on every page that carries an affiliate link.
What happens when I call (888) 840-6512?: The line is answered 24 hours a day. A short menu asks whether the problem is water damage or mold, then for your 5-digit ZIP code, and connects you to a restoration company that covers it — stay on the line while it connects. The company confirms an arrival window for your address on that call. HearthDry cannot quote an arrival time in advance, because it depends on where you are, the time of day and how many jobs are already running.
Which areas does HearthDry cover?: All 50 U.S. states and the District of Columbia, with pages for 522 cities. Whether a restoration company is available for a particular ZIP code at a particular hour is decided on the call, not on the website.
How are the restoration companies chosen?: Every company HearthDry refers to is asked for current IICRC certification, state licensing where the state requires it, and liability insurance. Certificates can lapse between HearthDry's check and the job, so the homeowner is told to ask for the certification number and check it at iicrc.org before signing anything.

Common situations

The calls we route most often

Basement Flooding Emergency — Act in the Next 60 Minutes

Standing water in your basement? Follow this exact sequence: safety first, pump planning, documentation, and when to call IICRC-certified pros before mold starts.

Typical cost: $2,500 – $15,000
Mold window: 48 hours

What to do first

Pipe Burst — Shut Off Water and Call Restoration Now

A burst pipe releases 100+ gallons per hour. Every minute counts. Shut off water, cut power, document, and call IICRC-certified pros — not just a plumber.

Typical cost: $1,200 – $8,000
Mold window: 48 hours

What to do first

Sewage in Your Home — Category 3 Biohazard Response

Sewage backup is Category 3 black water — a biohazard. Evacuate affected areas, do not attempt DIY cleanup, and call IICRC-certified decontamination specialists immediately.

Typical cost: $3,000 – $20,000
Mold window: 24 hours

What to do first

Water Stain or Active Leak in Your Ceiling — Who to Call

A ceiling leak can collapse without warning. Contain the drip, find the source, document damage, and get IICRC-certified drying before mold spreads in the ceiling cavity.

Typical cost: $800 – $5,000
Mold window: 48 hours

What to do first

Washing Machine, Dishwasher, or Water Heater Leak — Stop the Water Now

Appliance failures cause 21% of all water damage claims. Shut off the supply valve, kill power, document, and start professional drying before water migrates under flooring.

Typical cost: $1,000 – $7,000
Mold window: 48 hours

What to do first

Water in Your Attic — Roof Leak Emergency Response

Attic leaks soak insulation and ceiling joists invisibly. Contain drips, document damage, and get moisture mapping before mold colonizes your ceiling cavity.

Typical cost: $800 – $6,000
Mold window: 48 hours

What to do first

Cost ranges are national typical ranges from our cost data; the pro on the line quotes your exact job.

See all 15 situations

Emergency Response