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Emergency · Burst Pipe Emergency

Pipe Burst — Shut Off Water and Call Restoration Now

A burst pipe releases 100+ gallons per hour. Every minute counts. Shut off water, cut power, document, and call IICRC-certified pros — not just a plumber.

(888) 840-6512Mold window: 48 hours

Emergency checklist

  1. Shut off the main water supply immediately — usually near the water meter or where the main line enters the house

    ⚠ Know your shutoff location before emergencies happen

  2. Cut power to all affected rooms at the circuit breaker

    ⚠ Never touch electrical panels with wet hands

  3. Video the burst location, water flow path, and all damaged materials before cleanup

    ⚠ Your insurer needs to see the damage before you dry anything

  4. Remove standing water with a wet/dry shop vac if Category 1 and electrical safety is confirmed

    ⚠ Do not use regular vacuums on water

  5. Call a restoration company — not just a plumber. Restoration extracts, dries, and documents for insurance simultaneously

    ⚠ A plumber fixes the pipe; restoration prevents mold and structural damage

  6. Open an insurance claim while the restoration team is en route — get a claim number

    ⚠ Most burst pipe events are covered as sudden and accidental damage

Typical cost range

$1,200 – $8,000

Full cost breakdown

Mold growth timeline

Mold Growth Clock

What happens hour by hour after water damage

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elapsed

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or click any marker
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Water Intrusion

lowHour 0

Water enters the structure. Clock starts NOW.

Recommended Action

Shut off water source, move valuables off floor, begin documentation with photos/video.

Next milestone: Absorption Begins at 1 Hour

All Milestones

Burst Pipe Emergency FAQ

Plumber or restoration company first?
Restoration company first. They extract water, set drying equipment, and document damage for your insurer. They will coordinate with a plumber for the pipe repair. Calling only a plumber leaves standing water causing mold and structural damage.
Is a burst pipe covered by insurance?
Yes — burst pipes are almost always covered as sudden and accidental damage under standard homeowners policies. Document everything before cleanup and keep all damaged materials until the adjuster visits.
How much water does a burst pipe release?
A 1/2-inch pipe at 50 PSI releases approximately 14 gallons per minute — over 800 gallons per hour. A 3/4-inch pipe releases even more. Response within the first hour dramatically reduces total restoration cost.
How to Replace a Main Shutoff Valve | Ask This Old House — This Old House walks through locating, operating and replacing the main water shutoff valve — the most important emergency skill for limiting water damage. Read the full guide →

Read the full guide: burst pipe water damage what to do

(888) 840-6512