All restoration and insurance content is reviewed by credentialed professionals before publication.
IICRC Certified Water Restoration Technician
Marcus Reed is an IICRC-certified Water Restoration Technician (WRT) and Applied Microbial Remediation Technician (AMRT) with over 15 years of field experience in residential and commercial water damage restoration. He has managed mitigation and drying operations across Texas, Florida, and the Gulf Coast — including hurricane response deployments following Harvey, Ian, and Beryl.
Licensed Public Adjuster & Insurance Claims Specialist
Elena Vargas is a licensed public adjuster specializing in water damage and flood insurance claims. She has represented homeowners in over 800 property damage claims totaling $45M+ in settlements. Elena reviews all insurance-related content on HearthDry for accuracy against state insurance codes and carrier policy language.
Structural Engineer — Water & Flood Damage Assessment
David Chen is a licensed structural engineer who assesses water and flood damage to residential foundations, load-bearing walls, and subfloor systems. He consults on Class 3 and Class 4 water loss events where structural integrity is in question. David reviews HearthDry content involving structural damage, foundation issues, and flood zone risk.