Water Damage Causes

Frequently Asked Questions

What causes the most water damage claims?

Plumbing failures (burst pipes, supply line breaks) and appliance failures (water heaters, washing machines) account for the majority of non-weather water damage claims. According to the Insurance Information Institute, plumbing-related water damage affects approximately 1 in 50 insured homes annually.

Weather events (hurricanes, flooding) dominate in coastal and flood-prone areas but are covered by separate NFIP or private flood insurance rather than standard homeowners policies.

Which household appliances are most likely to cause water damage?

Five appliance sources that account for many residential water damage claims:

1. 1Washing machines — supply hose failures, especially rubber hoses over 5 years old.
2. 2Water heaters — tank corrosion and pressure valve failures.
3. 3Refrigerators with ice makers — saddle valve and plastic tubing failures that drip undetected for weeks, which is why they tend to cost more when found.
4. 4Dishwashers — door seal and drain hose failures.
5. 5HVAC condensate lines — common in hot, humid climates where the system runs most of the year. Braided stainless supply lines and annual appliance inspections reduce the top three significantly.

Can a slow roof leak cause as much damage as a sudden flood?

YesOften more, because slow leaks go undetected for months while they saturate insulation, rot roof sheathing and rafters, and establish mold colonies in attic spaces.

A roof that drips only during heavy rain may not produce a visible ceiling stain for 6–12 months, during which time the attic moisture damage may exceed $15,000. The critical difference: sudden events (burst pipe, storm breach) are typically covered by homeowners insurance; gradual leaks are often excluded as a maintenance issue. Early detection through annual attic inspections is the most cost-effective prevention available.

How do I determine if water damage to my home is covered by insurance?

Coverage hinges on the cause and classification of the water event. Covered (standard HO-3): sudden, accidental internal water damage from plumbing failures, appliance failures, or storm-caused roof damage. NOT covered: flood damage from external rising water (requires NFIP or private flood insurance), gradual leaks, sewer backup without a rider, or water from neglected maintenance.

The most common dispute is whether the event was 'sudden' — insurers may classify a slowly corroding supply line failure as gradual damage. A plumber's written cause-of-loss statement establishing the failure as sudden and accidental is your most important documentation for protecting a claim.

Who do I call right now for water damage?

Call (888) 840-6512. The line is answered 24 hours a day, seven days a week, and connects you with an IICRC-certified water damage restoration company that serves your area. Describe what you can see — where the water is coming from, how long it has been there, and whether it smells — the more specific you are, the faster the right company is on the line.

If the source is a pipe or an appliance, shut the main water valve first. Have four things ready and the call goes quickly: the address, when the water started, what is wet now, and whether you have filed an insurance claim.

Still not sure which of these is your situation? (888) 840-6512 · toll-free · answered 24/7