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Insurance Claim Documentation Checklist

Photo and video checklist for water damage insurance claims — what adjusters need to approve your claim.

Insurance Claim Documentation Checklist

Download the adjuster-ready documentation checklist.

What's Inside

  • Wide-angle video of every affected room (before cleanup)
  • Close-up photos of water source and failure point
  • Water line marks on walls and furniture
  • Serial numbers of damaged appliances
  • Receipts for emergency repairs and hotel stays
  • Written timeline of when damage was discovered
  • Contractor estimates in Xactimate format if available
  • List of all damaged personal property with age and value
  • Photos of mitigation equipment placement (drying log)
  • Keep all damaged materials until adjuster inspection