Emergency · Appliance Leak Emergency
Appliance failures cause 21% of all water damage claims. Shut off the supply valve, kill power, document, and start professional drying before water migrates under flooring.
Turn off the appliance's supply valve (usually behind or below the unit) — or shut off main water if valve is inaccessible
⚠ Water heaters release 40–80 gallons when they fail
Unplug the appliance or cut circuit breaker — never touch a wet appliance while plugged in
⚠ Electrocution risk with standing water around appliances
Photograph the appliance, water spread pattern, and all affected flooring and adjacent rooms
⚠ Water migrates under tile and laminate invisibly — document the full spread
Remove standing water with towels and wet/dry vac if Category 1 (clean supply line water)
⚠ Dishwasher and washing machine overflow may be Category 2 gray water
Call restoration if water reached adjacent rooms, seeped under flooring, or involved Category 2 water
⚠ Subfloor moisture requires commercial drying — surface mopping is not enough
Report to your insurer — appliance failures are typically covered as sudden and accidental
⚠ Keep the failed appliance until adjuster inspection if possible
What happens hour by hour after water damage
0h
elapsed
Water enters the structure. Clock starts NOW.
Recommended Action
Shut off water source, move valuables off floor, begin documentation with photos/video.
Next milestone: Absorption Begins at 1 Hour
How to Shut Off Your Main Water Valve
Scene 1: Locate meter/utility room. Scene 2: Turn gate valve clockwise. Scene 3: Turn ball valve 90°. Scene 4: Test at faucet.
Video production scheduled — storyboard complete
Read the full guide: washing machine overflow water damage
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