Don't wait. IICRC-certified pros in Aurora respond in 38 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Aurora
Our emergency line connects you immediately with certified local teams. Average dispatch time in Aurora: 38 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Aurora straddles Kane and DuPage counties west of Chicago along the Fox River. The Fox River is a significant flood corridor — periodic flooding affects lower-elevation river-adjacent properties. Aurora is part of the Chicago metro area's clay soil belt, creating the same foundation seepage and basement infiltration issues common throughout northeast Illinois. The city has significant older industrial and residential stock alongside newer master-planned developments. Winter brings classic Great Lakes lake-effect weather — freeze events and heavy snow loads stress plumbing and roofing systems.