Don't wait. IICRC-certified pros in Lake Charles respond in 46 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Lake Charles
Our emergency line connects you immediately with certified local teams. Average dispatch time in Lake Charles: 46 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Lake Charles was devastated by back-to-back major hurricanes in 2020: Laura (Category 4, August) and Delta (Category 2, October) — striking within six weeks of each other. Thousands of homes remain in various stages of repair or demolition. The city sits on Calcasieu Lake and the Calcasieu River, creating significant storm surge exposure from the Gulf. Lake Charles is within 30 miles of the Gulf Coast in a near-sea-level coastal plain. Restoration professionals are in extremely high demand — response times are stretched due to the ongoing recovery. The petrochemical industrial corridor creates unique contamination risks in flood events.