Don't wait. IICRC-certified pros in Metairie respond in 36 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Metairie
Our emergency line connects you immediately with certified local teams. Average dispatch time in Metairie: 36 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Metairie is a New Orleans suburb in Jefferson Parish sitting below sea level (averaging -2 to -4 ft MSL). Like New Orleans, Metairie depends entirely on the Army Corps of Engineers levee system and pumping stations for flood protection. Hurricane Katrina (2005) inundated parts of Metairie with 4–8 ft of water. The upgraded HSDRRS levee system provides protection against a 100-year storm event but is not absolute. Jefferson Parish's pumping system is among the most powerful in the world but failed briefly in August 2017 during a severe local rain event causing significant street flooding. Any prolonged power outage compromises flood protection.
