Don't wait. IICRC-certified pros in Reno respond in 42 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Reno
Our emergency line connects you immediately with certified local teams. Average dispatch time in Reno: 42 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Reno sits in the Truckee River valley — a historically flood-prone corridor. The January 1997 flood caused $500M+ in damage across the region. Winter atmospheric rivers bring rapid snowmelt flooding; the river can rise 20+ feet in 48 hours. Older downtown properties and Midtown have significant basement flooding risk. High elevation (4,505 ft) means freeze-thaw pipe cycles are a major January–March concern. Spring snowmelt from the Sierra Nevada creates predictable annual flood risk in lower-lying areas.
