Don't wait. IICRC-certified pros in Lubbock respond in 42 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Lubbock
Our emergency line connects you immediately with certified local teams. Average dispatch time in Lubbock: 42 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Lubbock sits on the Texas South Plains at 3,250 ft elevation — a semi-arid climate with low annual rainfall but intense episodic thunderstorms. The flat Caprock terrain means water spreads rapidly when drainage systems are overwhelmed. Playa lakes throughout the city collect runoff and overflow during major rain events. Extreme temperature swings (-10°F to 110°F+) stress plumbing systems — freeze events in winter and thermal expansion in summer both cause pipe failures. Clay soil in many areas causes slab movement and plumbing stress common to all of West Texas.