Video Library & Storyboards

NFIP: A Flood Survivor's Insurance Story

A homeowner walks through their experience filing a National Flood Insurance Program claim — the documentation they used and what helped their settlement.

Duration: PT3M30S

Flood Safety: What To Do During and After a Flood

FEMA and CDC guidance on what homeowners must do immediately after water damage — safety, documentation, and calling for help.

Duration: PT5M

FEMA: Understanding Your Home's Flood Risk

FEMA explains flood risk categories, what factors determine water damage severity, and how risk assessments guide restoration decisions.

Duration: PT4M30S

City Flood Response: Emergency Water Removal

Detroit Water and Sewerage Department responding to severe residential flooding — shows the emergency response and extraction process.

Duration: PT1M30S

CDC: Safe Cleanup After Sewage and Flood Water

CDC public health guidance on safely cleaning up after sewage backup or floodwater contamination — protective equipment, disinfection, and health risks.

Duration: PT15S

Flash Flooding: Before and After Footage

Real footage showing flash flood damage to residential areas — what homes look like immediately after flooding and during cleanup.

Duration: PT51S

FEMA: Disaster Assistance Myths vs. Facts

FEMA breaks down the most common myths about filing disaster assistance claims — what you qualify for, how the process works, and what documentation you need.

Duration: PT5M

FEMA: Calling 211 and Finding Disaster Resources

FEMA explains how to use 211 and emergency hotlines to find local water damage assistance, temporary housing, and recovery resources after a disaster.

Duration: PT1M20S

How to Replace a Main Shutoff Valve | Ask This Old House

This Old House walks through locating, operating and replacing the main water shutoff valve — the most important emergency skill for limiting water damage.

Duration: PT5M

Mold After a Flood — EPA Cleanup Guidance

US EPA guidance on how quickly mold establishes after water exposure and how to clean up safely.

Duration: PT4M

Pipe Damage from Extreme Cold: What Happens

Video showing what happens to residential pipes during a freeze event and the water damage that follows when pipes burst.

Duration: PT2M5S

FEMA NFIP: Understanding Flood Insurance Coverage

The National Flood Insurance Program explains what flood insurance covers, how it differs from standard homeowners insurance, and how to file a claim.

Duration: PT1M10S

FEMA: Rebuilding After Hurricane Irma

FEMA survivor story showing the process of recovering and rebuilding a home after major hurricane flood damage.

Duration: PT30S

FEMA: What to Expect from Your Flood Insurance Adjuster

A short FEMA guide on the flood insurance adjuster visit — what they inspect, how to prepare your documentation, and what determines your settlement amount.

Duration: PT25S

FEMA: Flood Recovery and Future Prevention

FEMA guidance on recovering after a major flood and what homeowners can do to reduce water damage risk before the next storm season.

Duration: PT6M

How to Keep Your Basement Dry — City of Midland

Municipal government guide covering the most common causes of basement flooding and how to prevent sump pump failure and water intrusion.

Duration: PT56S

Post-Flood Cleanup Crews in Action

City workers and cleanup crews removing flood debris and water from homes — shows what the restoration process looks like on the ground.

Duration: PT1M