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Tankless Water Heater Repair

Quick answer

Most tankless problems are scale on the heat exchanger, a clogged inlet filter, a failed flow sensor or igniter, or venting and gas supply faults, and the unit's error code usually points to which. HomeAdvisor puts tankless repair at $75–$1,300, about $600 on average. Call (888) 217-6781 for a plumber who services tankless units in your ZIP.

Follow the short menu, then your 5-digit ZIP. The line goes quiet for a few seconds while it connects; stay on. If it does not connect, call once more: companies taking calls change minute to minute.

Signs you need a plumber

  • An error code on the display
  • Hot water that turns cold mid-shower
  • No hot water at low flow
  • The unit will not fire or shuts off
  • Hot water that takes longer to arrive than it used to

If you smell gas near a gas tankless heater, leave the house and call the gas utility from outside before calling a plumber.

What to check before you call

  1. Write down the error code and the model number
  2. Clean the cold-water inlet filter screen
  3. Check that the gas valve is open and other gas appliances work
  4. Ask when it was last descaled (flushed)

What the plumber does

  1. 1

    Reads the code

    Uses the error code and the unit's diagnostics to narrow it to a part or a supply problem.

  2. 2

    Descales and cleans

    Flushes the heat exchanger with descaler through the service valves and cleans the filters.

  3. 3

    Replaces the part

    Flow sensor, igniter, flame rod, fan or board, then test-fires the unit.

Tankless water heater repair cost

JobTypical range
Tankless repair$75–$1,300 (average about $600)
Tankless repair, national$100–$650

Hard water areas need descaling about once a year; skipping it is a common cause of tankless failures. Sources: HomeAdvisor cost guides (2025), Fixr cost guides (2025).

Ready to book a plumber?

One call reaches a plumbing company taking calls in your ZIP.

Follow the short menu, then your 5-digit ZIP. The line goes quiet for a few seconds while it connects; stay on. If it does not connect, call once more: companies taking calls change minute to minute.

Tankless water heater repair: common questions

Why does my tankless water heater go cold mid-shower?

Often the flow drops below the unit's minimum to stay lit, or scale is choking the heat exchanger. A clogged inlet filter or a failing flow sensor does the same.

How often should a tankless water heater be flushed?

About once a year in most homes, more often with hard water. Check the manufacturer's manual for your model.

Is a tankless water heater worth repairing?

Usually, since tankless units last around 15–20 years. Sensors, igniters and descaling are routine; a cracked heat exchanger on an older unit may not be worth it.

Other plumbing services

(888) 217-6781 is the plumbing line. HearthDry is a referral service; the company you reach is independent.