Quick answer
A Samsung washer that will not spin most often detected an unbalanced load (UE, Ub or UB), could not drain (5E, 5C, nd or SE), or could not lock the door or lid (LE, dL or LO). Redistribute the load, clean the drain filter or check the drain hose, and close the door firmly. On top-loaders, worn suspension rods cause repeated unbalance. A motor or hall sensor code (3E) points to a repair. HomeAdvisor puts typical washer repairs at $125–$450. Call (888) 217-0236 to reach an appliance repair company taking calls in your ZIP; the line is answered 24/7.
Follow the short menu, then your 5-digit ZIP. The line goes quiet for a few seconds while it connects; stay on. If it does not connect, call once more: companies taking calls change minute to minute.
Written & reviewed by Marcus ReedIICRC WRT
Reviewed November 4, 2026· Next review May 2027
Samsung washers usually tell you why they will not spin with a code. If they do not, the most common reason is a load they cannot balance.
Codes That Stop the Spin
| Code | Usual meaning | What to do |
|---|---|---|
| UE, Ub, UB | Unbalanced load | Redistribute; add towels to a single heavy item |
| 5E, 5C, nd, SE | Drain fault | Clean the drain filter, check the hose |
| LE, dL, LO, dc | Door or lid lock fault | Close firmly; then the lock assembly |
| 3E | Motor or hall sensor fault | Technician repair |
Codes vary by model; see Samsung washer error codes.
Check These First
- 1Rebalance the load. Separate tangled sheets and pair a heavy item with towels.
- 2Clean the drain filter. On front-loaders it is behind the small panel at the lower front. Put towels and a pan down first.
- 3Check the drain hose. A kink, or a hose pushed too far down the standpipe, slows the drain so the washer will not spin.
- 4Close the door or lid firmly and listen for the lock.
- 5Power-cycle by unplugging for a few minutes.
Talk to an appliance repair technician
One call reaches an appliance repair company taking calls in your ZIP, answered 24/7.
Repeated Unbalance
If normal loads keep triggering UE, the cause is often mechanical. On top-loaders, worn suspension rods let the tub sag and swing; on front-loaders, worn shock absorbers or springs. A washer that also walks or bangs is a candidate; see washer shaking violently.
What a Repair Costs
HomeAdvisor puts typical washer repairs at $125–$450. Suspension rods and drain pumps are common mid-range parts; a motor or control board costs more. See washer repair.
The Call
Call with the code and model number when the load, drain and lock are ruled out. (888) 217-0236 is answered 24/7 and connects you to an appliance repair company taking calls in your ZIP for washers, dryers, ovens, stoves, cooktops and freezers. Follow the short menu, enter your 5-digit ZIP and stay on while it connects; if it does not connect, call once more.
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Frequently Asked Questions
Why is my Samsung washer not spinning?
An unbalanced load, a drain that is clogged, a door or lid that did not lock, worn suspension on top-loaders, or a motor fault.
Why is my Samsung washer not spinning with no error code?
Small or single-item loads often cannot be balanced, so the washer skips spin quietly. Add a few towels and run Spin only.
What does UE mean on a Samsung washer?
An unbalanced load. Redistribute the clothes; if it keeps happening with normal loads, the suspension or shock absorbers may be worn.
Sources
Methodology: How we source and verify data · Report an error
Disclaimer: HearthDry is an independent educational resource. This article is for informational purposes only and does not constitute professional, legal, or insurance advice. Consult licensed professionals before making decisions about your property or insurance claims.