Water Damage Restoration
Gentilly, New Orleans
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Gentilly Flood History
Gentilly was devastated by Katrina when the London Avenue Canal breached — 8–10 feet of flooding sat in the neighborhood for weeks. Parts of Gentilly remain depopulated 20 years later.
Primary Flood Cause
Low elevation (3–6 feet below sea level) combined with London Avenue Canal exposure on the west and railroad embankment creating a bowl that holds floodwater after any levee overtop
Gentilly-Specific Risk Factor
The neighborhood's depression-era drainage was designed around a pump-dependent system. When Katrina knocked out power citywide, pumps failed and water had no way to drain — a vulnerability that still exists.
Common Water Damage Causes in Gentilly
- ✓London Avenue Canal levee failure or overtop
- ✓Pump station failure during hurricane power outages
- ✓Lake Pontchartrain surge
- ✓Persistent flooding from depression-era drainage design
Insurance Tip for Gentilly Homeowners
Louisiana Fair Plan (insurer of last resort) has significant limits — verify you have adequate coverage before hurricane season. Many Gentilly policies were cancelled post-Katrina as private insurers withdrew.
Restoration Costs in Gentilly
Extended flooding (weeks vs days) causes exponentially greater structural damage — mold penetration into wall cavities, foundation damage, and subfloor failure all compound costs
New Orleans citywide average: $3,000 – $25,000
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Water Damage Restoration · Gentilly
Call (888) 840-6512Toll-free · no obligation · no charge for the referral
- 1Press 1 for water damage, 2 for mold
- 2Enter your 5-digit ZIP, then stay on through about 30 quiet seconds
- 3A company covering your address picks up and gives you an arrival window
Have ready
- • Address and ZIP
- • When it started
- • What is wet now
- • Claim opened yet?
Covers New Orleans & Orleans Parish County · 70112 · 70113 · 70114 · 70115 +1
Nearby Landmarks
- Dillard University
- London Avenue Canal
- Elysian Fields Avenue
Service Info
- Phone
- Answered 24/7
- Avg Dry Time
- 7—14 days
- Availability
- 24/7
Other New Orleans neighborhoods
Each page carries that area’s own flood history, what usually causes the damage there, and the insurance point that follows from it.
More Resources
Gentilly Water Damage — Frequently Asked Questions
What is the flood risk history in Gentilly, New Orleans?
Gentilly was devastated by Katrina when the London Avenue Canal breached — 8–10 feet of flooding sat in the neighborhood for weeks. Parts of Gentilly remain depopulated 20 years later.
Primary cause: Low elevation (3–6 feet below sea level) combined with London Avenue Canal exposure on the west and railroad embankment creating a bowl that holds floodwater after any levee overtop.
What causes water damage in Gentilly?
Common water damage causes in Gentilly: London Avenue Canal levee failure or overtop; Pump station failure during hurricane power outages; Lake Pontchartrain surge; Persistent flooding from depression-era drainage design.
Important: The neighborhood's depression-era drainage was designed around a pump-dependent system. When Katrina knocked out power citywide, pumps failed and water had no way to drain — a vulnerability that still exists.
What should I know about insurance for water damage in Gentilly?
Louisiana Fair Plan (insurer of last resort) has significant limits — verify you have adequate coverage before hurricane season. Many Gentilly policies were cancelled post-Katrina as private insurers withdrew.
Do you handle flood damage restoration in Gentilly?
YesWhen the flooding started inside the house: a burst pipe, a failed water heater, an appliance line, a sewage backup or a sump pump that quit — that is the flood damage restoration crews in Gentilly are called for every week, and it is covered by a standard homeowners policy as sudden damage.
Rising water from outside — a river, a storm surge, street flooding — is a different claim (NFIP or a private flood policy, not homeowners) and the cleanup is Category 3 work from the first minute. Either way the drying has to start the same day; the difference is who pays.
How much does water damage restoration cost in Gentilly?
Extended flooding (weeks vs days) causes exponentially greater structural damage — mold penetration into wall cavities, foundation damage, and subfloor failure all compound costs New Orleans citywide average: $3,000–$25,000.
Who do I call right now for water damage?
Call (888) 840-6512. The line is answered 24 hours a day, seven days a week, and connects you with an IICRC-certified water damage restoration company that serves your area. Describe what you can see — where the water is coming from, how long it has been there, and whether it smells — the more specific you are, the faster the right company is on the line.
If the source is a pipe or an appliance, shut the main water valve first. Have four things ready and the call goes quickly: the address, when the water started, what is wet now, and whether you have filed an insurance claim.
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