Emergency · Kitchen Flooding Emergency
Kitchen floods from dishwashers, refrigerator lines, sink overflows, and supply lines can saturate cabinets, subfloor, and adjacent rooms fast. Follow this exact sequence to minimize damage and protect your insurance claim.
Identify and stop the water source: turn off the dishwasher, shut the fridge water valve behind the unit, or close the supply valve under the sink
⚠ If you can't find the source valve, shut off the main water supply immediately
Unplug all appliances in the kitchen before stepping in standing water — dishwasher, refrigerator, garbage disposal
⚠ Kitchen floods near electrical outlets and appliances are a shock hazard
Photograph and video the source (dishwasher door seal, fridge line, sink drain), standing water, and all affected cabinets and flooring before touching anything
⚠ Insurance adjusters need to see the source and full extent before you begin cleanup
Open base cabinet doors below the sink and around the dishwasher — water wicks into cabinet bases and subfloor faster than it appears on the surface
⚠ Closed cabinets trap moisture and accelerate mold growth within 24 hours
Use towels or a wet/dry shop vac to remove standing water from Category 1 (clean water) kitchen floods only
⚠ Do not use a regular vacuum on water; do not clean up if water came from a backed-up drain or garbage disposal
Call IICRC-certified restoration — kitchen subfloor and cabinet bases require commercial moisture meters and drying equipment to fully dry
⚠ Hardwood and tile floors trap moisture in the subfloor below; surface-dry does not mean structurally dry
What happens hour by hour after water damage
0h
elapsed
Water enters the structure. Clock starts NOW.
Recommended Action
Shut off water source, move valuables off floor, begin documentation with photos/video.
Next milestone: Absorption Begins at 1 Hour
How to Shut Off Your Main Water Valve
Scene 1: Locate meter/utility room. Scene 2: Turn gate valve clockwise. Scene 3: Turn ball valve 90°. Scene 4: Test at faucet.
Video production scheduled — storyboard complete
Read the full guide: appliance water damage guide
(888) 840-6512