Don't wait. IICRC-certified pros in Chicago respond in 48 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Chicago
Our emergency line connects you immediately with certified local teams. Average dispatch time in Chicago: 48 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Chicago's combined sewer system (storm + sewage in same pipes) backs up into basements during heavy rain 20–30 times per year; Lake Michigan storm surge creates North Shore coastal flooding; flat terrain provides no natural drainage; severe thunderstorm season April–August
