Water Damage Emergency
in Ann Arbor?
Don't wait. IICRC-certified pros in Ann Arbor respond in 42 minutes on average. Every minute of standing water increases damage and mold risk.
Do These Things Right Now
- 1
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
- 2
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
- 3
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
- 4
Call us — we dispatch IICRC-certified pros in Ann Arbor
Our emergency line connects you immediately with certified local teams. Average dispatch time in Ann Arbor: 42 minutes.
- 5
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free to homeowners · 24/7 · IICRC certified pros
Common Emergencies in Ann Arbor
Ann Arbor area water damage claims reflect Michigan's lake-effect climate: heavy snowfall that creates roof load and ice dam conditions, spring flooding from snowmelt, and summer convective storms from Lake Michigan or Lake Huron moisture. Michigan's iron and copper mining legacy leaves communities in the UP with unique water quality and plumbing challenges. Detroit-area combined sewer systems have a documented pattern of sewage backup into basements during rainfall events above 1.5 inches per hour. Michigan Insurance Commissioner regulates claim timelines — contact DIFS if your insurer is delaying beyond 10 business days.
- Huron River flooding through Ann Arbor's north side affecting the Argo Dam corridor, Bandemer Park, and Lower Town neighborhood during high-precipitation years and ice jam events
- Allen Creek — now an underground storm drain routed through downtown Ann Arbor — backing up into basements along its historic channel from Liberty Street to the Huron River during intense rain
- Dense glacial clay soils throughout Washtenaw County with low permeability causing groundwater to perch against basement walls during extended wet periods across the entire city
- Aging 1920s-1950s housing stock in central Ann Arbor with deteriorated block foundation parging and failed mortar joints allowing lateral groundwater seepage into basements
- Burns Park and Eberwhite area stormwater infrastructure undersized for modern storm intensities, causing street flooding that overwhelms basement sump pump systems during heavy events