Don't wait. IICRC-certified pros in Dearborn respond in 42 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Dearborn
Our emergency line connects you immediately with certified local teams. Average dispatch time in Dearborn: 42 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Dearborn sits adjacent to the Rouge River, which has one of the most flood-prone urban watersheds in Michigan. The lower Rouge River through Dearborn has flooded catastrophically multiple times — the August 2014 event dropped 4.7 inches in 2 hours, flooding over 30,000 basements across Dearborn and downriver communities, with total damages exceeding $50 million in Wayne County alone. The river's channelized section through the city offers little natural storage capacity, so overflows happen rapidly and with little warning. Dearborn's housing stock is predominantly 1920s–1950s brick bungalows and ranch homes with basements — concrete block foundations are standard and prone to hydrostatic pressure cracking during saturated soil conditions. Combined sewer overflow is a severe recurring issue: the system dates from the 1930s–1940s and backs up through floor drains into basements during heavy rain. Winter freeze risk is significant: January averages 20 days at or below 32°F, with major pipe freeze events in 2014 and 2019.
