Don't wait. IICRC-certified pros in Wilmington respond in 50 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Wilmington
Our emergency line connects you immediately with certified local teams. Average dispatch time in Wilmington: 50 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
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Wilmington is one of the wettest large cities in the eastern US at 66 inches annually; direct hurricane exposure from the Atlantic; Cape Fear River creates an extensive floodplain; Hurricane Florence (2018) dumped 36 inches in 3 days; sea level rise is measurably increasing tidal flooding frequency each year
