Don't wait. IICRC-certified pros in Memphis respond in 46 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Memphis
Our emergency line connects you immediately with certified local teams. Average dispatch time in Memphis: 46 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Mississippi River creates extreme flooding risk in low-lying areas; Nonconnah Creek and Wolf River corridors are recurring flood sources; spring flood season February–May is an annual event; significant older housing stock (Memphis has many pre-1950 homes) with aged plumbing; the New Madrid seismic zone means earthquake-induced pipe failures are an additional secondary risk
