Water Damage Emergency
in Houston?
Don't wait. IICRC-certified pros in Houston respond in 45 minutes on average. Every minute of standing water increases damage and mold risk.
Do These Things Right Now
- 1
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
- 2
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
- 3
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
- 4
Call us — we dispatch IICRC-certified pros in Houston
Our emergency line connects you immediately with certified local teams. Average dispatch time in Houston: 45 minutes.
- 5
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free to homeowners · 24/7 · IICRC certified pros
Common Emergencies in Houston
Houston sits inside the 100-year floodplain of three major bayou systems — Buffalo Bayou, Brays Bayou, and White Oak Bayou — and has flooded catastrophically in 2001 (Tropical Storm Allison, 37 inches in 4 days), 2015, 2016, and 2017 (Hurricane Harvey, 51.88 inches in 4 days, 33,000 displaced, $125B in damage). The Addicks and Barker reservoirs were built to hold excess bayou flow, but Harvey breached their capacity and flooded thousands of homes upstream that had never flooded before. Houston's clay-heavy Houston Black soil expands and contracts dramatically with moisture, causing pier-and-beam foundation movement and slab foundation cracking — the primary driver of Houston's extremely high slab leak claim rate. Gulf Coast humidity sits at 65–85% year-round, which means mold colonization in structural materials begins within 24–48 hours of a water event — faster than any major northern city. Hurricane season runs June through November, with August and September carrying peak storm surge risk for properties south of I-10.
- Bayou overflow and storm surge flooding (Buffalo, Brays, White Oak bayous — Zone AE)
- Hurricane and tropical storm rainfall accumulation (Harvey-type 50-inch events)
- Slab leaks from Blackland clay soil expansion and pier foundation movement
- AC condensate line overflow (near-constant humidity, most common indoor claim type)
- Addicks/Barker reservoir upstream flooding during major storm events
- Supply line failures in pre-1980 homes with polybutylene or galvanized plumbing