Don't wait. IICRC-certified pros in Norfolk respond in 50 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Norfolk
Our emergency line connects you immediately with certified local teams. Average dispatch time in Norfolk: 50 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Norfolk is the most flood-threatened major city on the US East Coast — experiencing 5.7mm/year of combined land subsidence and sea level rise; 'sunny day flooding' (tidal flooding without rain) now occurs 5–10x more frequently than in 1960; major naval station presence creates constant commercial restoration demand; Elizabeth River and its branches flood regularly during both tidal events and storms
