Don't wait. IICRC-certified pros in Salem respond in 45 minutes on average. Every minute of standing water increases damage and mold risk.
Shut off your main water supply
The shutoff is usually at your water meter, under a sink, or in your utility room. This stops the water immediately.
Cut electricity to wet areas
Go to your breaker panel and cut power to any circuit in the affected area. Never wade through water near electrical outlets or panels.
Document everything NOW
Video and photograph all damage before touching anything. Walk through every affected room. This is critical for your insurance claim.
Call us — we dispatch IICRC-certified pros in Salem
Our emergency line connects you immediately with certified local teams. Average dispatch time in Salem: 45 minutes.
Call your insurance company
Open a claim while waiting for the restoration team. Get a claim number before work begins.
Free · 24/7 · IICRC certified pros
Salem sits along the Roanoke River in Virginia's Blue Ridge foothills, a river with a catastrophic flooding history including the devastating 1985 flood that killed dozens in the region. The city's location in a valley between Brushy Mountain and Fort Lewis Mountain concentrates runoff rapidly during heavy rain events, causing the Roanoke River to rise faster than downstream communities can respond. Seasonal Blue Ridge Mountain fog and winter ice storms create additional risks for roof ice dams and exterior pipe freeze events.
