Written & reviewed by Marcus ReedIICRC WRT
Reviewed July 25, 2026· Next review Jan 2027
Quick answer
ServiceMaster water damage jobs generally run $2,000–$6,000 for standard residential mitigation — extraction, drying equipment and monitoring — rising past $10,000 when Category 3 water, mold or reconstruction is involved. Like other national franchises, ServiceMaster estimates in Xactimate at insurer-recognised rates, so scope decisions in the first two days drive the total more than the hourly rate does. Call (888) 840-6512 to reach a certified water damage restoration company in your area; the line is answered 24/7.
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How Much Does ServiceMaster Restore Charge for Water Damage?
ServiceMaster Restore is one of the largest water damage restoration franchise systems in North America, with over 3,500 locations. Founded in 1947 and headquartered in Memphis, TN, ServiceMaster operates as a franchise system — individual franchise owners set their own labor rates while following ServiceMaster's training standards and IICRC protocols.
Like Servpro, ServiceMaster uses Xactimate estimating software, meaning their line-item pricing is drawn from the same market-rate database used by insurance adjusters nationwide. This makes estimates comparable and dispute-able.
ServiceMaster Water Damage Cost Ranges (2026)
| Damage Type | Typical Cost Range | What's Included |
|---|---|---|
| Minor (Cat 1, 1–2 rooms) | $1,500–$4,500 | Extraction, drying, monitoring |
| Moderate (Cat 1–2, 3+ rooms) | $4,500–$9,000 | Extraction, drying, drywall demo, monitoring |
| Severe (Cat 2–3, flood) | $8,000–$20,000+ | Full remediation, structural drying, mold treatment |
| Sewage backup | $2,000–$10,000 | Biohazard cleanup, disposal, sanitization |
| Flooded basement | $2,500–$10,000+ | Pump-out, extraction, structural drying |
National average for a ServiceMaster moderate residential job: approximately $3,000–$6,000 for a Category 1–2 claim affecting 200–400 sq ft.

Source: HomeAdvisor water damage restoration cost data; Xactimate market pricing (Verisk).
What Drives ServiceMaster Water Damage Costs
1. Water Category (IICRC Classification)
- Category 1 (Clean water) — Burst pipes, appliance supply lines, rain intrusion. Lowest restoration cost.
- Category 2 (Gray water) — Washing machine overflow, dishwasher backup, aquarium leaks. 2–3× more expensive than Cat 1 due to contamination protocols.
- Category 3 (Black water / sewage) — Sewage backup, floodwater, toilet overflow. Highest cost. Requires full biohazard protocols: PPE, HEPA filtration, and removal of all porous materials.
2. Affected Square Footage
Xactimate bills per square foot for extraction ($0.50–$1.50/sq ft) and drying ($0.25–$0.75/sq ft/day). A 500 sq ft affected area costs substantially more than 100 sq ft at the same daily rate. Document the affected area carefully before work begins.
3. Number of Drying Days
The IICRC S500 standard requires drying to continue until moisture readings reach "dry standard" (typically 19% for wood, 12–15% for drywall). This takes 3–7 days depending on starting moisture, HVAC conditions, and equipment deployed. ServiceMaster charges daily equipment rental ($75–$250/day per unit). Request daily moisture logs to verify each drying day is necessary.
4. Structural Damage and Demo
Wet drywall that cannot be dried within 24–48 hours must be removed to prevent mold. Demo labor runs $45–$75/hr; disposal adds $50–$200. Flooring removal (carpet, hardwood, LVP) is priced separately per sq ft.
5. Geographic Market
ServiceMaster is a franchise system — individual owners set local labor rates. Urban markets (New York, Los Angeles, Miami, Chicago) run 25–40% above national average. Rural markets may be 10–20% below.
Does ServiceMaster Charge for Estimates?
No. ServiceMaster Restore does not charge for emergency site assessments on active water damage. The initial inspection, moisture mapping, and written Xactimate scope of work are free.
As with all major restoration companies, an upfront estimate fee is a red flag. Walk away from any contractor charging to assess an active water damage loss.
Already have a quote? Compare it
National brands price from a franchise rate card. A local IICRC-certified crew often scopes the same job differently — you keep whichever quote is better.
(888) 840-6512- Tell them the scope you were quoted
- A local certified crew prices the same work
- Compare line by line — no obligation either way
ServiceMaster vs. Servpro vs. Independent Companies
| Factor | ServiceMaster Restore | Servpro | Independent IICRC Company |
|---|---|---|---|
| US locations | 3,500+ | 2,000+ | Thousands (local only) |
| Business model | Franchise | Franchise | Independent |
| Pricing | Xactimate, market-standard | Xactimate, market-standard | Xactimate or custom |
| Price premium | National franchise rates | National franchise rates | Often 10–25% lower |
| Insurance experience | Strong, direct billing | Strong, direct billing | Varies |
| 24/7 availability | Yes | Yes | Varies |
| Quality | Depends on franchise | Depends on franchise | Depends on company |
For most residential jobs, the local franchise quality (technician certification, equipment condition, responsiveness) matters more than the brand. Always verify IICRC WRT certification for the assigned technicians at iicrc.org/find-a-certified-firm.
See also: Servpro water damage costs | Belfor water damage costs
Does Insurance Cover ServiceMaster Costs?
Yes — if the damage was sudden and accidental. Standard HO-3 homeowners insurance covers:

- Burst or frozen pipes
- Appliance supply line failures
- Roof leaks from storm damage (not flood)
- HVAC condensate failures
- Accidental overflows
Not covered by standard homeowners:
- Flood from rising outside water (requires NFIP or private flood policy)
- Gradual leaks you were aware of
- Sewer backup without a rider
- Maintenance neglect
ServiceMaster Restore works directly with all major insurers and can bill your insurance company directly. You pay only your deductible unless coverage limits cap the claim.
How to Evaluate a ServiceMaster Estimate
Step 1: Request a written Xactimate estimate before authorizing work
Never authorize beyond emergency extraction without a full line-item Xactimate estimate in writing. Verbal quotes or round numbers without line items are not acceptable.
Step 2: Compare to your adjuster's estimate
Your insurance adjuster produces an independent Xactimate estimate. Compare them line-by-line — common discrepancies appear in drying day counts, equipment placement fees, and demo scope.
Step 3: Verify daily moisture logs
ServiceMaster is required under IICRC S500 to document daily moisture readings. Request these before approving additional drying days. Each extra day adds equipment fees.
Step 4: Get 2–3 competing estimates
Call 2 other IICRC WRT-certified companies (including local independent companies) for written estimates. This takes 2–3 hours and can save $500–$2,000 on a moderate job.
Red Flags in a ServiceMaster Quote
- Estimate provided verbally or without Xactimate line items
- Pressure to sign a direction-to-pay or assignment of benefits before reviewing the full scope
- No moisture readings taken before equipment placement
- Daily drying logs not provided or refused upon request
- Significant premium over your adjuster's estimate with no line-item explanation

Bottom Line: Is ServiceMaster Restore the Right Choice?
ServiceMaster Restore is a legitimate, IICRC-trained franchise system and a solid choice for insurance-covered residential water damage. The key variable — as with Servpro — is the quality of the individual franchise and the technicians assigned. Check Google and Yelp reviews for your specific local ServiceMaster franchisee, not just the national brand.
For cash-pay jobs or situations where price sensitivity matters, independent IICRC-certified local companies often provide equivalent quality at 10–25% lower cost. Always get a written Xactimate estimate, compare 2–3 options, and verify technician IICRC certification before signing any work authorization.
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Frequently Asked Questions
How much does ServiceMaster charge for water damage restoration?
ServiceMaster Restore typically charges $1,500–$5,000 for minor Category 1 damage (clean water, 1–2 rooms) and $5,000–$15,000+ for moderate-to-severe jobs involving gray or black water, mold treatment, or structural repairs.
The national average for a moderate residential water damage claim (200–400 sq ft, Category 1–2) runs approximately $3,000–$6,000 including extraction, structural drying, and monitoring. Actual cost varies by franchise location, geographic market, water category, and affected square footage.
Is ServiceMaster more expensive than Servpro?
ServiceMaster Restore and Servpro price similarly because both use Xactimate estimating software with market-standard line-item pricing. Any cost difference on your specific job is more likely driven by the individual franchise owner's labor rates than the brand itself.
Both operate as franchise systems where local owners set pricing within industry norms. Get written Xactimate estimates from both (and at least one independent IICRC-certified local company) before deciding.
Does ServiceMaster charge for estimates?
NoServiceMaster Restore does not charge for emergency site assessments.
When active water damage is present, the initial inspection, moisture mapping, and written scope of work are not billed separately. As with all major restoration companies, they use Xactimate to generate the formal line-item estimate before any work is authorized.
Does insurance cover ServiceMaster water damage costs?
If the damage was sudden and accidental (burst pipe, appliance failure, storm roof leak), standard homeowners insurance covers ServiceMaster restoration costs minus your deductible.
ServiceMaster Restore works directly with major insurers and can bill your insurance company. Flood damage from rising outside water requires NFIP or private flood insurance. Sewage backup typically requires a separate rider.
How long does ServiceMaster water damage restoration take?
Category 1 (clean water) jobs typically take 3–5 days for drying plus 1–2 days for restoration. Category 2 (gray water) jobs run 5–7 drying days.
Category 3 (sewage or flood water) requiring mold remediation and structural repairs can take 2–6 weeks. ServiceMaster follows IICRC S500 protocols with daily moisture readings to determine when structural drying meets dry standard.
Who do I call right now for water damage?
Call (888) 840-6512. The line is answered 24 hours a day, seven days a week, and connects you with an IICRC-certified water damage restoration company that serves your area.
Describe what you can see — where the water is coming from, how long it has been there, and whether it smells — the more specific you are, the faster the right company is on the line. If the source is a pipe or an appliance, shut the main water valve first; the call itself takes under two minutes.
Still not sure which of these is your situation? (888) 840-6512 · toll-free · answered 24/7
Sources
- IICRC S500 Standard for Professional Water Damage Restoration
- Xactimate Estimating Software — Verisk
- HomeAdvisor Water Damage Restoration Cost Data
Methodology: How we source and verify data · Report an error
Disclaimer: HearthDry is an independent educational resource. This article is for informational purposes only and does not constitute professional, legal, or insurance advice. Consult licensed professionals before making decisions about your property or insurance claims.
Professional Equipment
Commercial Drying Equipment — Same as ServiceMaster Uses
ServiceMaster techs deploy LGR dehumidifiers and air movers from the same brands available to homeowners and independent contractors on Sylvane. Understanding the equipment cost helps you verify their line-item billing.
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Equipment
What each machine actually does
Removes the moisture the structure is still giving off — the machine that decides how long drying takes
See the picks →Moves air across wet surfaces so the dehumidifier has something to take out of the air
See the picks →Finds water behind walls and under floors, and tells you when a material is actually dry
See the picks →Alerts you the moment a leak starts — the cheapest thing on this list and the only preventive one
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